Privacy Policy
Billabong Community Early Learning Centre is committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and other applicable laws, including Western Australian regulations relevant to child care facilities.
1. Collection of Personal Information
We may collect the following types of personal information:
- Name, address, and contact details of parents/guardians.
- Emergency contact information.
- Medical and health information of children in our care.
- Payment and billing information.
- Photos, videos, or recordings of children with the appropriate authorisation.
2. Use of Personal Information
We use your personal information for purposes such as:
- Providing high-quality care and education services.
- Communicating with parents/guardians about their child’s development and progress.
- Complying with legal and regulatory obligations under Western Australian childcare legislation.
- Maintaining accurate records for billing and administration.
3. Disclosure of Personal Information
Your personal information may be shared with:
- Authorised staff who require the information to perform their roles.
- Emergency services in the event of a health or safety emergency.
- Regulatory authorities, as required by law.
- Third-party service providers, such as payment processors, under strict confidentiality agreements.
We do not share your personal information with third parties for marketing purposes.
4. Images and Media
Images or videos of children displayed on our website, social media, or marketing materials are only used with explicit written consent from the child’s parent or guardian. This ensures compliance with privacy and child safety standards.
5. Security of Personal Information
We take the security of your personal information seriously and implement appropriate measures to safeguard it, including:
- Secure digital storage systems.
- Restricted access to sensitive information.
- Compliance with the Education and Care Services National Law (WA) and associated regulations regarding record-keeping.
6. Western Australian Regulations
Under Western Australian child care facility requirements, we adhere to the following:
- Ensuring all personal information is kept confidential in accordance with the Children and Community Services Act 2004 (WA).
- Maintaining records securely for the minimum required period as specified under state and federal laws.
- Promptly reporting incidents, injuries, or complaints to the relevant regulatory authorities, as required by the Education and Care Services National Law (WA).
7. Your Rights
You have the right to:
- Access your personal information and correct any inaccuracies.
- Withdraw consent for the use of your or your child’s image at any time.
- Lodge complaints regarding privacy concerns with us or directly with the Office of the Australian Information Commissioner (OAIC).
8. Contact Us
If you have any questions about this Privacy Policy or wish to update your personal information, please contact:
Billabong Community Early Learning Centre
Email: [email protected]
Phone: (08) 9470 11 49
This policy is subject to regular updates. Please refer to our website for the most current version.